Leading People in an Age of Fracture: Why Connection Is the Last Advantage There is a crisis unfolding inside modern organisations. It is not driven by technology alone, nor by economics, nor even by politics, but by the convergence of all three, pressing directly onto people and, most acutely, onto

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First, a statement of the obvious: When you are involved in a disagreement or dispute at work, it is unpleasant and stressful. If you are reading this, you are likely to know that submitting a written grievance is a method for bringing such situations to a head.